Ng Teng Fong General Hospital (NTFGH) is a pioneering healthcare facility in Singapore that sets a new standard for integrated care and patient-centered services. As the first hospital in the country to be designed and built alongside Jurong Community Hospital (JCH) as an integrated healthcare development, NTFGH is dedicated to transforming the way healthcare is provided to the community.
With a focus on delivering seamless and comprehensive care, NTFGH and JCH complement each other, ensuring that patients receive the highest level of care, enhanced efficiency, and convenience. The hospitals are managed by a single healthcare team, enabling the coordination of care and processes for patients and their caregivers.
One of the standout features of NTFGH is its innovative ward design. Every patient enjoys the luxury of a window, providing improved ventilation, abundant natural light, and better infection control. Patients can choose to sleep facing the window, enhancing privacy while maintaining a connection to nature.
Creating a healing environment is a priority at NTFGH. Greenery is strategically incorporated throughout the hospitals, offering soothing views and promoting a conducive atmosphere for recovery. Additionally, the hospitals have taken great care to optimize natural light, reducing glare and enhancing the well-being of patients.
NTFGH’s Specialist Outpatient Clinics streamline the patient journey, offering a one-queue, one-bill approach that minimizes the number of hospital visits. Patient Service Coordinators are readily available to assist with general health queries, appointment coordination, and test reminders. Furthermore, the hospitals feature pharmacies conveniently located on nearly every clinic floor, ensuring easy access to medication.
In terms of critical care, NTFGH’s Intensive Care Unit (ICU) sets itself apart by combining it with a High Dependency (HD) Unit. This unique arrangement allows for continuous care by the same team and reduces the risk of medical errors. Patients in stable condition have the opportunity to access outdoor areas with natural light, greenery, and essential medical equipment.
Located in bustling Jurong East, NTFGH is well-connected to the community through sheltered link bridges that provide easy access to transportation, business, retail, dining, and entertainment facilities. The hospital’s commitment to environmental sustainability is evident in its carbon-neutral infrastructure, water and energy systems, and landscape features. Energy-saving and water-saving measures have been implemented, contributing to a greener and more sustainable healthcare environment.
NTFGH stands at the forefront of healthcare innovation, exemplifying the vision and mission of providing integrated, patient-centered care. With its groundbreaking design, state-of-the-art facilities, and commitment to sustainability, NTFGH is a beacon of excellence in Singapore’s healthcare landscape.
NTFGH Medical Services
– Emergency Medicine
– Gastroenterology & Hepatology
– General Surgery
– Geriatric Medicine
– Health & Wellness
– Infectious Diseases
– Intensive Care Medicine
– Internal Medicine
– Laboratory Medicine
– Oncology – Medical & Radiation
– Orthopaedic Surgery
– Otolaryngology – Head & Neck Surgery
– Plastic, Reconstructive & Aesthetic Surgery
– Rehabilitation Medicine
– Renal Medicine
– Respiratory Medicine
– Supportive Care & Palliative Medicine
– Directions by Bus: Multiple bus services are available, including services 41, 49, 51, 52, 66, 78, 79, 97, 98, 105, 143, 160, and more.
– Directions by MRT: Alight at Jurong East MRT station (NS1/EW24) and take Exit D or Exit C to reach different areas of NTFGH and JCH.
– Directions by Car/Taxi: Accessible via Ayer Rajah Expressway (AYE) and Pan Island Expressway (PIE).
– Alternative Parking Spaces: Convenient link bridges connect NTFGH/JCH to nearby locations such as Devan Nair Institute for Employment & Employability, IMM Building, Big Box, JEM, Westgate, and HDB Car Park at Blocks 201-206.
– Parking Rates at NTFGH/JCH:
– Vehicle Type: Motorcycle
– Daily Charges (Including PH): $1.30 per entry per day
– Vehicle Type: Motorcar
– Daily Charges (Including PH): $0.03 per min
– 10 minutes grace period
– Capped at $18 daily (12am-11.59pm)
– Vehicle Type: Delivery Vehicle (via loading bay gantry)
– Daily Charges (Including PH): $0.03 per min
– 1 hour grace period
– Visitors are advised to be socially responsible and refrain from visiting patients if unwell.
– General wards and ICU allow 2 visitors (including caregivers) per patient at bedside at any one time.
– There is no limit to the number of visitors throughout the hospital stay.
– Patients who are dangerously ill are allowed up to 5 visitors at any one time.
– Isolation wards and vulnerable/at-risk patients allow 2 pre-designated visitors (including caregivers) per patient at bedside at any one time.
– Patients who are dangerously ill in isolation wards are allowed up to 5 pre-designated visitors throughout the hospital stay.
– Children who are 12 years old and below are not allowed to enter the wards.
– Masks are still required in hospitals in specific areas, including inpatient wards, emergency departments, specialist outpatient clinics, pharmacies, and patient care areas.
– Visiting hours for general wards and isolation wards are from 12:00 PM to 2:00 PM and 5:00 PM to 8:30 PM on weekdays, and from 12:00 PM to 8:30 PM on weekends and public holidays.
– Visiting hours for ICU/High Dependency units are from 12:00 PM to 8:30 PM daily.
– Visitors need to register daily on the day of the visit, either digitally or onsite.
– Self-registration kiosks and visitor registration counters are available for registration.
– Visitors are required to bring identification documents such as NRIC, Singapore Driving License, Senior Citizen/Student EZ-link card, or Work Permit/Employment Pass/Passport.
– Information required for registration includes patient’s name, ward and bed number, and visitor’s Singapore-registered mobile number.
– Visitors should wear face masks with good filtration capability at all times in patient care areas.
– Visitors should practice proper hygiene, avoid eating or drinking in the wards, and not sit on patients’ beds.
– Photography and video recording are prohibited in order to respect privacy.
– Visitors who do not have the required documents can approach the Visitor Registration Counter for assistance.
– Registration is non-transferable, and visitors should register daily and submit the online health declaration form before each visitation.