Balik Kampung Spa
Balik Kampung literally means “going home” in Malay. Think chilled-out vibes, cozy comfort and complete utter relaxation just like home. That’s exactly what you’ll find at our spa.
Tucked away in a tranquil corner of Upper Bukit Timah (Hillview), our cosy neighbourhood spa is neatly seated amidst canopied trees and old buildings. Time slows down as our therapists help you unwind from the stresses of city life.
We are a certified Category 1 Spa offering a full suite of spa treatments including aromatherapy, prenatal/posnatal, couple massages, cleansing facials and other luxurious body treatments – all at very affordable prices.
We are also Casetrust accredited. Ensure peace of mind with our protection scheme for your existing spa package! Just come home to relax.
So come home to Balik Kampung, your neighbourhood spa!
“Balik Kampung” was first founded in mid-2004 by three spa enthusiasts. Our spa’s objective then was to provide a holistic and indulgent approach to total wellness, located just around the corner. The latter gave rise to our tagline “the neighbourhood spa”.
More than 17 years later, Balik Kampung at Hillview continues to exude a pleasant old world charm. What our spa may lack in aesthetics, size and amenities, it certainly wins hands down in terms of warmth and honest to goodness treatments. Everyone in the spa is like a close-knit family and works hand in hand to ensure the well being of our customers. This is the place to go if you are looking for an hour or so of therapeutic rejuvenation, away from the maddening crowd – whether it is at home, work or traffic. Experience cozy comfort and complete utter relaxation just like home.
“Balik Kampung” (going home in Malay) – is what we hope our customers feel when they visit our spa. We hope to woo heartlanders with quality pampering service at affordable prices, conveniently at your doorstep.
Our Key Promises:
#1 Relax Every Visit
Our customers come here to enjoy the tranquility of our cozy home and escape from the stresses of city life. The biggest dread for most spa visitors is feeling pressurised with hard-selling tactics. We definitely shy away from that! Just indulge in your pampering treatment when you are on our premises.
#2 Convenience for the Customer
Call us to book an appointment as and when you need to relax and unwind. There’s no need for you to tediously plan up to 1-2 weeks in advance. Let us do the planning instead! We want convenience for our customers so we do not oversell our services and pack our schedules like others.
#3 Every Customer Matters
We emphasise on service and training our therapists to be more customer-oriented, so that every customer can feel at home when they visit. We detest corporate complacency. We love to hear every single feedback so we can constantly improve our service!
Our neighbourhood spa has been an iconic feature of the Hillview amenity landscape for more than 8 years and we commit to staying the path and constantly improving our services to better serve our customers.
Sincere, passionate and committed to quality customer service!
This is our spa and our home. We emphasise on dedicated service and training our staff to be attentive to details so that every customer can feel at home when they visit.
In addition to having professional qualification certification, our spa therapists undergo stringent in-house training sessions to ensure highest standards of service.